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A devotional platform connecting devotees with sacred temples across India. Experience remote Poojas with complete transparency, name invocation, and authentic rituals performed by real temple priests.

Arpan Pujan.
Head Office: Delhi, India

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Refund & Cancellations

Last Updated: January 2025

Cancellation Policy

You may cancel your puja booking at any time before the scheduled performance date. Cancellation requests must be submitted through our platform or by contacting our support team at arpanpujann@gmail.com

Refund Eligibility

Full Refund

You are eligible for a full refund if:

  • You cancel your booking at least 48 hours before the scheduled puja date.
  • The puja cannot be performed due to circumstances beyond our control (temple closure, priest unavailability, etc.).
  • We are unable to provide the promised services for any reason on our part.

Partial Refund

You may be eligible for a partial refund if:

  • You cancel your booking between 24-48 hours before the scheduled puja date (administrative charges may apply).
  • The puja is performed but video recording is not available due to technical issues.

No Refund

Refunds will not be provided in the following cases:

  • Cancellation requests made less than 24 hours before the scheduled puja date.
  • If the puja has already been performed and video recording has been delivered.
  • If incorrect information was provided by you that prevents the proper performance of the puja.

Refund Process

  1. Submit a cancellation request through the platform or email us at arpanpujann@gmail.com
  2. We will review your request within 24 hours
  3. If eligible, the refund will be processed to your original payment method
  4. Refunds typically reflect in your account within 5-7 business days, depending on your bank or payment provider

Rescheduling

If you need to reschedule your puja to a different date, please contact us at least 48 hours in advance. Rescheduling is subject to availability and may be accommodated without additional charges. Rescheduling requests made less than 48 hours in advance may be treated as cancellations.

Force Majeure

In case of events beyond our control (natural disasters, government restrictions, temple closures, etc.), we will make every effort to reschedule your puja or provide a full refund.

Disputes and Resolution

If you are not satisfied with the service or have concerns about the puja performance, please contact us within 7 days of receiving the video recording. We will investigate the matter and work with you to find a satisfactory resolution, which may include a partial or full refund depending on the circumstances.

Contact for Refunds

For any questions or requests regarding cancellations or refunds, please contact us at or through our platform's support system.